I liked this interview as I listened to it in my car one Saturday morning on the way to the dump, which is a weekly ritual for a person who lives in the country. As it ended, I wrote down the information on my notepad and wanted to make sure I wrote about it as I believe this topic is important to all of us. I do completely agree that we can not have empathy unless we are face to face, but I do believe we need to start there in order to develop empathy.
Turkle, a professor of Social Studies of Science and Technology at MIT, is interested in how all sorts of new technologies — not just iPhones — are changing our conversations. Her new book is called Reclaiming Conversation: The Power of Talk in a Digital Age. She is also the author of the books The Second Self and Alone Together.
An earlier interview from 2012.